Overview

Dubai Future Accelerators, an initiative by Dubai Future Foundation, is supporting Richemont in solving their challenges in the field of luxury client experience.

Challenges:

Interactive Product Experience
How might we engage our customers through new and immersive in-store activations that add value to our products and Maisons?
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Data-Driven Personalization
How might we collect and interpret customer insights to build and strengthen relationships between customers and Maisons across both digital and physical channels?
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